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Terms and Conditions for ENTERPRISE Businesses

Last updated:

Draft. This text is pending legal review and is not yet the definitive version.

If you own a hairdressing or barbering business and affiliate professionals with it, these terms govern your access to Stilo Business in the ENTERPRISE plan.

1. Purpose

The ENTERPRISE plan allows a business (owner, general manager) to register their location and affiliate professionals working within it. The business obtains consolidated metrics, admin subcaccount management, and access to loyalty reports.

ENTERPRISE Business: legal entity registered with:

  • Location data (address, hours, services)
  • Responsible party identification (owner, representative)
  • Billing information

Affiliated Professional: independent professional working at the location under a chair rental model.

Subaccount: an admin account created by the business for others to manage operational aspects.

2. Business registration

To register as ENTERPRISE:

  • Mobile phone of the responsible party
  • Identity document of the responsible party (KYC)
  • Business data: business name, address, tax identification [TO BE CONFIRMED: NIT/CUIT/RUT as applicable]
  • Verification selfie of the responsible party

You must be of legal age and have legal authority to represent the business. Stilo verifies this information and may request additional documentation.

3. Relationship with affiliated professionals: chair rental

3.1 Nature of the relationship

The affiliated professional maintains full autonomy over:

  • Their working hours
  • Services they offer
  • Prices they charge
  • Clients they work with
  • Their professional equipment and methods

This is a space rental relationship (chair) in your location, not an employment relationship. The professional is an independent third party, not an employee of your business.

3.2 Separate agreements

The economic contract between your business and the affiliated professional (rental amount, termination terms, etc.) is a separate agreement that does not depend on Stilo. Stilo does not intervene in that relationship nor is it party to it.

If there is an economic dispute with an affiliate, you must resolve it directly. Stilo does not act as an arbitrator.

3.3 Affiliation termination

You can request disaffiliation of a professional in the app. Once disaffiliated, that professional:

  • Will no longer appear under your business
  • Could register as an independent professional if they choose (with their own data)
  • Their previous bookings remain with the client

4. Professional affiliate data

Stilo shares with your business (as ENTERPRISE):

  • Professional name and specialties
  • Platform ratings and reviews
  • Registered availability
  • Number of bookings and trends

This data is exclusively for operational management of your business. You cannot:

  • Use this data on other platforms
  • Share it publicly without consent
  • Commercialize it

GDPR and local privacy laws apply. If you share professional information outside of Stilo, you are responsible for regulatory compliance.

5. Admin subaccounts

5.1 Creation and permissions

You can create subaccounts for other users (manager, receptionist) to manage business aspects:

  • Confirm/reject bookings
  • Update availability
  • View consolidated reports

5.2 Responsibility

You are responsible for the actions of all subaccounts under your ENTERPRISE account. Any violation of these terms executed through a subaccount is attributed to your business.

5.3 Revocation

You can revoke subaccount access at any time from the app.

6. Metrics and reports

The ENTERPRISE plan includes:

  • Total number of bookings in the period
  • Earnings per professional (for your internal reference)
  • Cancellation trends
  • Average business rating
  • Loyalty report: points accumulated by clients, retention rate

Reports can be exported to PDF for internal analysis.

7. ENTERPRISE plan and subscription

7.1 Price and billing

The ENTERPRISE plan has a monthly price [TO BE CONFIRMED: rate] that covers:

  • Unlimited registration of affiliated professionals
  • Consolidated metrics
  • Priority support
  • Report export

7.2 Billing

Billed monthly to the registered payment method. If payment fails three times, the account reverts to independent professional status (if applicable).

7.3 Annual contract

You can opt for annual payment with discount [TO BE CONFIRMED: discount percentage]. [TO BE CONFIRMED: whether annual billing requires a minimum term and what happens on early termination. DO NOT invent: this is a commercial condition the team defines, not boilerplate.]

8. Business responsibilities

8.1 Compliance

You are responsible for:

  • Complying with local employment and health laws
  • Ensuring the location complies with regulations
  • Declaring income according to tax standards
  • Maintaining a safe environment for clients and professionals

8.2 Truthful information

Business information published on Stilo must be accurate:

  • Actual operating hours
  • Exact location
  • Current photo of the location

8.3 Professional behavior

Prohibited:

  • Discrimination based on gender, orientation, ethnicity, or other attributes
  • Abusive or harassing treatment of professionals or clients
  • Manipulation of ratings
  • Misleading advertising

Violation can result in suspension of ENTERPRISE account.

9. Limitation of responsibility

Stilo is not responsible for:

  • Behavior or professionalism of your affiliates
  • Quality of services provided
  • Your business’s employment or tax compliance
  • Economic conflicts with affiliated professionals
  • Damages or injuries arising from services

Stilo is an intermediary. The commercial and legal relationship is between your business, your affiliates, and your clients.

10. Suspension or closure causes

Stilo may suspend or close your ENTERPRISE account for:

  • False information in registration or failed KYC verification
  • Serious and repeated violation of these terms
  • Illegal activity or facilitation of illegal activity
  • Systematic complaints from clients or professionals
  • Non-payment of subscription (after 3 attempts)

You will be notified with opportunity to respond, except in urgent legal cases.

11. Modifications

Stilo may modify these terms. Substantial changes will be communicated with at least [TO BE CONFIRMED: notice period] of notice. Continued service implies acceptance.

12. Termination

You can request ENTERPRISE account closure at any time from the app. Data will be retained according to privacy regulations.

If Stilo closes your account, you will be notified of the reason.

13. Governing law

These terms are governed by the laws of [TO BE CONFIRMED: applicable jurisdiction].

14. Contact

For support or inquiries: [email protected] (to be confirmed as official channel).

Version: August 2026 | Status: Draft subject to legal review

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